Provider notification next experience content translation
Hi. For a provider notification, how can I translate the content for a next experience (bell) notification?
Forum Posts
Resolved! UI Builder Calendar Component, how to use popover
I'm currently working on using the Calendar component and can't seem to get the popover to work. I've enabled the Component's property, 'Popover enabled' and created a state to store the property, 'Popover content state' but anytime I click on the ev...
Resolved! action.setRedirectURL() not working in the customer service workspace
Hi, action.setRedirectURL() not working in the customer service workspace function onClick(g_form) { g_form.checkMandatory = false; } g_form.setValue('state', '7'); g_form.save(); I know action.setRedirectURL will not work in the workspace, which...
Title: Genius Result card is not being displayed
I created a custom Genius Result, taking guidance from the following article. I wrote the code exactly as mentioned in the document. Attaching the screenshot for reference. I was able to successfully test this is Search preview, however failing to re...
Resolved! I have four out of the box landing pages for SOW - why?
I'm trying to configure Service Operations Workspace for the first time, but I have four OOB landing pages instead of two. Can someone tell me the difference and why the documentation doesn't mention the additional landing pages? Service desk landin...
CSS For TEXT Link
i have a container base card in that i have 10 Differnet Text link, by default the Label of text link is blue , i want 10 differnet colors for this different Text Link lable, tried to use CSS but it is not working ,
Global option in Global search is missing
Hi! Does anyone know why the 'Global' option in the global search dropdown list is missing? I made sure that the configuration in my instance follows what is stated in the following KB article. But still the issue persists.https://support.servicenow...
How to dynamically set the list view of BIA Dependency Assessments How to Change Columns
Hi Devs, Can any one help on How to dynamically set the list view of BIA Dependency Assessments How to Change Columns on Dependency Group.. For example(as in below image): I want to set the list view(columns) differently for Dependency: Location & ...
Resolved! Restrict images from email signature in inbound email
I would like to seek guidance or any idea on how to avoid attaching images from email signatures that comes from inbound email actions. I found one article from ServiceNow that says we have to update 2 system property records but I'm having some conf...
Workspace - Why related tab, Affected CI is not getting refresh after adding CI's ?
Hi All, Issue is with the Affected CI related tab in Workspace. Whenever I am trying to add CI's in the tab, its not showed that the CI got added / in other words, tab is not getting refreshed and showing the added records. How we could refresh a tab...
How to set form values from a modal in UI Builder
I've managed to create a modal popup in my new workspace. It asks for two values and then I want to set those, and others on the underlaying form (it's a change) and then save it. For the life of me I'm unable to work out how to do this. There's an e...
Clickable values in a glide_list (List) type field on a form in Workspace UI
Hi Everyone, I have a field called **reference_tasks** that is a "list" field on a custom Task extended table. In the native view, the multiple references in the list view appear as clickable links that direct users to specific records. I would l...
Passing events between maing page and viewport page
Hello, Do you know if I can pass event form main page to vewport page(sub page) and the other way around from viewport to main page? If yes can you explain how? My viewport is in modeless if that's gonna change anything