I am setting up a workspace experience for my client usecase. I have utilized LIST UIB component.I need to open a the form in platform view when clicked on a row. I am unable to find "Row Clicked" event under events tab of the component to achieve th...
Has anyone had any problems with editing their favorites in the Next Experience UI? Sometimes the drag and drop functionality just stops working for some users and returns for an unknown reason. I've been unsuccessful in trying to reproduce this pro...
Hello All:I have a UI action in both Classic UI and Workspace that allows an agent to download a document from the sys_attachment table. The doc is not directly attached to the case but to another record that is related to the case.For the classic UI...
We started using UX banners. The banners are focused for a single group but we discovered that admin would see the banners even if we were not part of the group. How can we disable it for admins?
Hi all,I noticed that the Roadmap UIBuilder component has a separate installation.What is the license/subscription required to use it in customer production environment? Thanks for any help. C.
Hi, Me and my team are unable to find Dashboard in SOW homepage. How can we get back to normal Can anyone guide us on this. Also, attaching image for reference. Thanks, Jyothi
Hi, In UI builder, SOW Dashboard page got changed. I'm unable revert back, it is read only also I'm unable to get how this happened. Earlier it was fine.Can anyone guide me for this. Thanks,Jyothi
Hi, I'm trying to add a static translation setting for emails and I am following the knowledge below:How to setup static translation on email notifications for first time? - Support and Troubleshooting (servicenow.com)I can do step 4 without any prob...
Hello ServiceNow Community, Do we have a best practice solution for mass data processing via workspaces?Requirements: Import data (~1.000.000 records) based on data source and validations against available ServiceNow dataStatus change and script exec...
I am looking all around the docs & community but couldn't find how can I open the search results from native UI to open in the new Browser window in Utah. In the previous UI I just had to press Shift+Enter after entering the search query and it used ...
In the landing page Overview, can we create tabs under Overview section to show different statistics and can we include SLA stats also in this?
Hello ServiceNow Community,Our company just cloned our non-prod environments and our CSM/FSM workspace in TEST is broken. Our instance is on Tokyo patch 7b. All of our workspaces are working fine except CSM/FSM workspace which is missing the List vie...
Is there a way to have the next experience turned on for certain groups and not all agents?
Hello community,Pls I want tto upgrade to a newer version of ServiceNow, and I want to ensure that all my existing work, customizations, and configurations are preserved throughout the upgrade process.I want to know how to safeguard my work and ensur...
Is there a limit to the amount of data that comes into UIB data visualizations (time series)? When transitioning dashboard reporting into UIB it appears to truncate on many visuals.Changing the aggregation (e.g., month, quarter, year) also changes th...
