I can't receive mail which set on scheduled reports

[ChiY]

Hi, 

I use PDI,  "System administrator" role, and changed time-zone to my local time-zone.

In "scheduled reports" module, I used "All Incidents by State" report,  added my personal e-mail address, set Run "periodically every 2 minutes" to test  the "scheduled reports".

But I can't receive mail.

Are there any restrictions of report, mail address or any other necessary setting before scheduling reports?

looking forward to your reply.

[J Siva · Accepted solution]

Hi @ChiY 

In PDIs by default email receiving and sending options are disabled. So you can't send or receive email to/from PDI.

However you can create your own SMTP and POP servers using your personal gmail account by following the steps in the attached doc.

Note:

Use your gmail id in the user name and from fields (highlighted in yellow colour)

Use the same token/secret which you received during the app registration as password.

Regards, 

Siva 

[J Siva · Accepted solution]

Hi @ChiY 

In PDIs by default email receiving and sending options are disabled. So you can't send or receive email to/from PDI.

However you can create your own SMTP and POP servers using your personal gmail account by following the steps in the attached doc.

Note:

Use your gmail id in the user name and from fields (highlighted in yellow colour)

Use the same token/secret which you received during the app registration as password.

Regards, 

Siva 

[ChiY]

Hi @J Siva 

Thanks for your reply, it is really helpful.

Regards

Chi

[Dr Atul G- LNG · Accepted solution]

Hi @ChiY 

Is it PDI? If yes, then an email will not work due to security constraints. SO you cant test email in PDI.

[ChiY]

Hi @Dr Atul G- LNG 

Thanks for your reply.

Regards.

Chi