Admins can use Now Assist for Creator skills

pramodpramo
Giga Guru

I see that admins are able to use some of the now assist for creator skills (flow recommendation, code generation & assist). As per documentation, users need now assist creator role to access the skills. Anyone faced this issue and how to fix it?

3 REPLIES 3

GlideFather
Tera Patron

Hi @pramodpramo,

 

in my available environment only this creator skill is available (not activated)

Screenshot 2026-03-30 at 15.58.24.png

 

but when you Turn on it asks you for the ACL and role restrictions:

Screenshot 2026-03-30 at 15.58.03.png

Navigate to the Now Assist Admin and check for each of the skill what role is really required:

Screenshot 2026-03-30 at 16.00.01.png

Let me know what yo ufound and if it resolves your thingy

_____
100 % GlideFather experience and 0 % generative AI

Tanushree Maiti
Kilo Patron

Hi @pramodpramo 

 

You are right , now.assist.creator  is the role which is required to use creator skills //refer :  Experimenting with Now Assist for Creator  

 

But same issue reported earlier that Admins can use skills without an assigned creator role .

 

So we have to wait for ServiceNow next update.  If you are on your Sub-prob instance of Client , you can raise a case on this as well.

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

martinvirag
Mega Sage

I have recieved a response on this one from the SN support earlier. I copy the answer here:

"Starting with version 28.4.3 of Now Assist for Creator, most Now Assist for Creator skills and agents don't require the now.assist.creator role. Some skills and agents might have additional role requirements. See the product documentation for the specific skill or agent to learn what roles are required."



Regards,
**Martin Virag**
ServiceNow MVP 2026