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Agentic Workflow, Ui action not visible

Venky Kshatriy2
Mega Sage

Hi Team,
In the agentic workflow, within selected channels and statuses, I added a UI action named 'Duplicate' with the basic condition of active = true. However, when I access the record, I am unable to see the button. For reference, I am attaching screenshots.

VenkyKshatriy2_0-1781006480711.pngVenkyKshatriy2_1-1781006494833.pngVenkyKshatriy2_2-1781006505353.png

 

 

1 ACCEPTED SOLUTION

Venky Kshatriy2
Mega Sage

Hi team ,
I discovered that within the system properties, there is a property called "com.glide.agentic_processes_view.enabled." If you activate this property, the UI action will become visible.

VenkyKshatriy2_0-1781012132917.png

 

 

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3 REPLIES 3

Tanushree Maiti
Tera Patron

Hi @Venky Kshatriy2 

 

First Check the condition of UI action 'delete' . Is that condition is getting satisfied for logged on user. 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Venky Kshatriy2
Mega Sage

Hi team ,
I discovered that within the system properties, there is a property called "com.glide.agentic_processes_view.enabled." If you activate this property, the UI action will become visible.

VenkyKshatriy2_0-1781012132917.png

 

 

kevalpathak
Tera Contributor

This property is not avilable in sys_properties table.