AI agent studio

[SAMBUNITHIK]

I am looking to access 'Now Assist AI Agent Studio' in my instance, but cannot find it. What are the steps i need to follow to open or access 'Now Assist AI Agent Studio'.

Can I access it in my PDI or any lab instance?

[Dr Atul G- LNG]

Hi @SAMBUNITHIK 

Now Assist or any AI related stuff or functionality not available in pdi except build Agent.

You can take now assist training course where you will get lba instance to do hands on.

[Dr Atul G- LNG]

Hi @SAMBUNITHIK 

ServiceNow provides a variety of training courses to help you learn about AI and related technologies. Here is the learning link where you can add the relevant skills and access the training details.

You will also get access to hands-on labs, which will help you gain practical experience.

https://learning.servicenow.com/lxp/en/pages/lxp-search?id=search&q=AI%20Agent&spa=1

[Tanushree Maiti]

Hi @SAMBUNITHIK 

Till now , GenAI and full Agentic AI features (like NowAssist) are Not available in Personal Developer Instances (PDIs) due to operational costs/License cost.

However, you can access a limited Build Agent (Trial) in PDI.

If it is not available in your client instance , I will suggest you to go through Service University courses, Read Community article/blog/ check videos on it.

Overview:

• AI Essentials

Agentic AI:

• ServiceNow Agentic AI Offerings Overview 
• Agentic AI Executive Micro-Certification

Now Assist:

• What is Now Assist? 
• Now Assist Admin Console overview
• Now Assist AI Agents Deep Dive
• Now Assist for IT Service Management (ITSM) Essentials
•  
• Now Assist Essentials 
• Now Assist for IT Service Management (ITSM) Implementer
• Now Assist for Creator Implementer
• Now Assist Data Kit Fundamentals 
• Now Assist for Creator Guide
• Now Assist for HR Service Delivery (HRSD) Implementer
• Now Assist for Customer Service Management (CSM) Implementer

Note: 

https://www.servicenow.com/community/now-assist-for-creator-forum/servicenow-pdi-gets-now-assist-bui...