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How to design the workflow for agent AI

ObedK
Tera Contributor

4 weeks ago

How to design the workflow for agent AI - Based on report we need month in Excel sheet related to SLA of Incident, Change and Problem Tickets

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1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

4 weeks ago

Hi @ObedK 

I think what you’re looking for can be done easily in a report without using AI. Could you please explain in more detail what exactly you want to achieve with the AI agent, including the steps or workflow you have in mind?

 

https://www.servicenow.com/docs/bundle/yokohama-intelligent-experiences/page/administer/now-assist-a...

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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