How to trigger an AI agent ??

Apurv Kumar
Tera Expert

2 hours ago

I have created an AI Agent which is performing certain action on an HR Case when tested from the console. But, i am unable to call it from my flow to trigger automatically when a record is created from the portal. I have also put the trigger condition in the agent i build. Kindly let me know the best way to trigger the AI Agent everytime when a fresh record gets created.
Thank you in advance!!

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Danish Bhairag2
Tera Sage

an hour ago

Hi @Apurv Kumar ,

 

Pls see if the below link helps, similar issue i feel.

 

https://www.servicenow.com/community/now-assist-forum/servicenow-ai-agent-trigger-issue/m-p/3341273/...

 

Thanks,

Danish

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