How to trigger an AI agent ??

Apurv Kumar
Tera Expert

3 weeks ago

I have created an AI Agent which is performing certain action on an HR Case when tested from the console. But, i am unable to call it from my flow to trigger automatically when a record is created from the portal. I have also put the trigger condition in the agent i build. Kindly let me know the best way to trigger the AI Agent everytime when a fresh record gets created.
Thank you in advance!!

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Apurv Kumar
Tera Expert
In response to iCertGlobal

2 weeks ago

Thanks for the response.

Flow is getting triggered correctly and it is invoking the agent as well. I checked the execution logs and found that the agent is returning the dynamic object as 'none' which is getting updated on the field. Inputs passed to the agent is correct.

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