I am looking for a way to make the text displayed at the start of a virtual agent chat in Japanese.

shota akamatsu
Tera Guru

I am looking for a way to change the phrase 「Answers generated by AI. Review for accuracy.」 displayed at the start of virtual agent chat to Japanese.

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The following verification was performed on the demo instance(ver.Xanadu) to change the 「Answers generated by AI. Review for accuracy.」 displayed at the start of virtual agent chat to Japanese, but the problem could not be resolved.
In this verification, we confirmed that the wording was set in a record in the system property table. 

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 【Verification details①】
Record creation was conducted by mapping each field value of the system property record to the field value of the translation text record as follows.

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 ・Translation text record 「Document」:「Name」of system property
 ・Translation text record 「Field name」:「Value」 of system property
 ・Translation text record 「table name」:「system property [sys_properties]」

 

【Verification details②】
Record creation was performed by setting each field value in the translation name/field record as follows.

スクリーンショット 2024-09-25 173402.png

 ・Translation name/field record 「Label (Translation)」:Japanese translation of system property 「Value」
 ・Translation name/field record 「value」:「value」 of system property
 ・Translation name/field record 「table」:「system property [sys_properties]」
 ・Translation name/field record 「language」:「ja」

 

What steps do I need to take to implement this to display the message in Japanese?
Thank you in advance for your confirmation.

2 REPLIES 2

Dhanesh
Tera Contributor

Hey shota,

 

If you are looking to change "Answers generated by AI. Review for accuracy" phrase to Japanese, then it can be done on the sys_ui_message table. Create a new record in sys_ui_message table, select language as Japanese and set the key as "Answers generated by AI. Review for accuracy". This worked out for me and let me know if works for you. Incase if you already found a solution, kindly share it with us.

 

Regards,

Dhanesh J. 

Hi @shota akamatsu  - Additional to what Shanesh has said, kindly disable the English version form sys_ui_message table, after you create a japanese version and its key 

Regards,
PaulSylo

Kindly mark "helpful", if this helps, or Mark as "Accepted " if it solves your issues !