Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Topic picker showing up in Virtual Agent before the greeting

J Moxy
Tera Contributor

6 hours ago

When a user starts the virtual agent, the first thing that comes up is the topic picker.

 

JMoxy_0-1763035419657.png

then after I hit skip the Greeting topic is displayed.

Does anyone know why the Topic picker is showing before the greeting ?  I am using a modified version of the dynamic greeting topic.  It works fine when I test it in Designer (no topic picker is displayed in testing).

 

Thanks

J

0 Helpfuls
  • 9 Views
0 REPLIES 0