I want to create ai agent and agentic ai.

[Nivedita Singh]

Hi, 

I want to create ai agent and agentic ai for learning purpose. 

Can anyone please help me to create step by step for ai agent and agentic ai. 

Regards, 

Nivedita

[Paulsylo]

HI @Nivedita Singh 

I would suggest starting from here - https://www.servicenow.com/docs/r/intelligent-experiences/ai-agent-studio.html,

then go to this - https://www.servicenow.com/docs/r/intelligent-experiences/configure-next-best-action-agent.html

then try this - https://www.servicenow.com/docs/r/intelligent-experiences/configure-use-case-ai-agents.html

then explore this - https://www.servicenow.com/docs/r/intelligent-experiences/agentic-evals.html

and finally , https://www.servicenow.com/docs/r/intelligent-experiences/ai-control-tower/ai-control-tower-landing....

So this way, you will start with ai agents, then create agentic AI and evaluate your ai agents and govern those AI using AI control tower.

[Nivedita Singh]

Hi @Paulsylo,

Have you create any ai agent and agentic ai from scratch. 

Can you please help me with it. 

Regards, 

Nivedita

[Paulsylo]

Yes, i followed the above steps. i would suggest take one example, try to create by following this steps above.

[Nivedita Singh]

@Paulsylo, 

Which use case you have taken. 

Regards, 

Nivedita