In Scheduled workflows Run options missing may be

Pragna9
Tera Contributor

Description:

creating a new workflow and using run "day in week in month in year"....*I can see day but I can't see week. "day and month in year"...I can see day but not month and would like to use these for ticket automation.

 

 

1)When select Day and Month in Year, in addition to needing a Day field, you need a month field (ex. you want it to run on the 3rd of June)(image 2)

 

2)again the month field is missing(image 3)

 

3)This one is week in month (so 2nd week of each month for example) but only gives a day of the week field(image 4)

 

Need solution:

Is the options are missing or this is how it looks from start

1 ACCEPTED SOLUTION

Rakesh_M
Kilo Sage

Hi @Pragna9 ,
1.Goto Configure > Form Layout 

Rakesh_M_1-1781776851356.png

 





2.Add the following fields to selected list from available list in the given order and Click on save

Rakesh_M_0-1781776795712.png

 

View solution in original post

3 REPLIES 3

Tanushree Maiti
Tera Patron

Hi @Pragna9 

 

Refer:

KB0961745 Schedule flows on weekdays only 

Flow Designer Action "Check day occurrence in month"

 

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Dr Atul G- LNG
Tera Patron

Hi  

SN latest update is to use the Trigger, which should resolve this issue. Instead of creating a workflow, please use Flow Designer and apply the appropriate Trigger.

 

https://www.servicenow.com/docs/r/washingtondc/build-workflows/flow-triggers.html

 

Scheduled triggers

Use scheduled triggers to start a flow after a specific date and time or repeatedly at scheduled intervals. Scheduled triggers use the instance timezone to determine when to start a flow.
Note:
Because flows are processed asynchronously, a flow with a scheduled trigger may not run at the exact scheduled time its trigger conditions were met. For example, if a scheduled flow is triggered during core business hours, the system may have to process other events in the queue before it can run the scheduled flow.
 
Trigger Description
Daily Starts a flow at a specific time every day.
Weekly Starts a flow at a specific time every week.
Monthly Starts a flow at a specific time every month.
Run Once Starts a flow once at a specific time but does not repeat. If you select a past date or time, the system schedules the flow to run as soon as possible.
Repeat Starts a flow at regular intervals you define.
*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Rakesh_M
Kilo Sage

Hi @Pragna9 ,
1.Goto Configure > Form Layout 

Rakesh_M_1-1781776851356.png

 





2.Add the following fields to selected list from available list in the given order and Click on save

Rakesh_M_0-1781776795712.png