Is RITM and Request auto-cancellation an out-of-the-box behavior in ServiceNow?
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4 weeks ago
Hi everyone,
I have a question regarding the cancellation flow in ServiceNow.
If a Requested Item (RITM) is moved to the Cancelled state:
a) Will the associated approval and catalog tasks automatically get cancelled?
b) will the parent Request also get cancelled automatically?
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3 weeks ago
Hope you are doing good.
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Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
