Virtual agent NLU migrated topics not working correctly in Now assist
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6 hours ago
We have recently migrated one NLU topic to LLM now assist for Virtual agent. We are facing 2 isssues:
1. The topic is not working as expected in the Now assist for virtual agent (example it is for creating incident from short description. When we enter the short description it breaks and says anything else we can help you with )
Also this topic works fine when I test it from Designer
2. This topic is not searchable from previous NLU utterances which during migration it was showing it will work.
Has anyone faced this issue. I believe Now Assist for Virtual Agent is not matured to work with older NLU topics.
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