I would like some guidance on the feasibility of using "Anything LLM" to connect to NOW assist to retrieve or interact with data in ServiceNow.
Anything LLM will be installed on a local server
Anything LLM would connect to SN via the SN generic LLM connector
https://anythingllm.com/
Servicenow generative-ai-controller
Use case's:
Phase 1 SN: User open the Agent running on the local server to create a SN incident or retrieve status of a SN incident
Phase 2 Workday: User open the Agent running on the local server to create a Workday case or retrieve status of a Workday case.
Phase 3 O365: User open the Agent running on the local server to create/send/reply to an email
The goal is to use one AI Agent/Anything LLM to connect to multiple applications (ServiceNow, Workday, MS 0365) etc. rather than having the user having to go to each applications AI Agent.
Is this possible?
Thanks
Garfield Channer
