while creating the incident one of the custom field needs to be update in the activities

[Naga Mallikarju]

while creating the incident one of the custom field needs to be update in the activities, i have configure the activity but it is updating while it is changing , it is not not updating in the activities while we creating the incident

[PrashantLearnIT]

HI @Naga Mallikarju 

You can configure the activities using below after scrolling it down to configure -

[Ankur Bawiskar]

@Naga Mallikarju 

the field will start showing up in activity log when it gets updated and not during the creation time.

The activity filter tracks changes done on that field, when it's inserted there is no change yet on that field

If my response helped please mark it correct and close the thread so that it benefits future readers.

[PrashantLearnIT]

Hi @Naga Mallikarju 

Add some changes to it then only it will display in activity log