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Cases implemented using Now Assist

Marcos Gianoni
Giga Expert

‎06-14-2025 11:22 AM

What are the best use cases you have implemented using Now Assist in ITSM, CSM, or Custom?

 

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PaulSylo
Tera Sage
Tera Sage

‎06-15-2025 07:20 AM

Hi @Marcos Gianoni 

 

Apart from knowledge synthesis ( summarisation), content creation ( KB article Generation), Personalisation ( recommendation),  Here are few given by servicenow using skill kit.

https://www.servicenow.com/community/now-assist-articles/now-assist-skill-kit-use-case-library/ta-p/...

Regards,
PaulSylo

Kindly mark "helpful", if this helps, or Mark as "Accepted " if it solves your issues !
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