Connecting Custom skills to virtual agent

sanjay02 · ‎03-27-2025

I created a Custom Skill through Skill Kit, according to the documentation(Managing custom skills in Virtual Agent Designer ) the Custom skill should be displayed in the Virtual Agent Designer . However ,in my case, it does not appear .What should I do?
For your reference, I have attached some snippets.

@PaulSylo @Mark Roethof , can you help with this?

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— Sanjay J

PaulSylo · ‎03-30-2025

@sanjay02 - Have you published a custom skill and changed the deployment setting ? If not try one custom skill and before deployment change he setting to platform and add as new feature and choose the ui topic as sys_cb_topic

Regards,
PaulSylo

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sanjay02 · ‎03-30-2025

@PaulSylo Okay

If my response helped you, please click “Accept as Solution”. Your recognition motivates me to keep sharing knowledge.
— Sanjay J

sanjay02 · ‎03-30-2025

@PaulSylo - I've deployed skill as per you mentioned still facing same issue

If my response helped you, please click “Accept as Solution”. Your recognition motivates me to keep sharing knowledge.
— Sanjay J

PaulSylo · ‎03-31-2025

@sanjay02 Interesting! let check

Regards,
PaulSylo

Kindly mark "helpful", if this helps, or Mark as "Accepted " if it solves your issues !