Create an agent which rewrite knowledge article for improvements

vinodk830951845
Kilo Explorer

We have created Agentic AI "Knowledge Rewrite Agent". This agent will enhances knowledge base articles by restructuring and clarifying content, making information easier to understand for end‑users and support staff.

• The agent is working fine for small knowledge articles.

• But for large knowledge articles, the generation stops mid-way / returns only partial output. This appears related to LLM processing limits on request/response size (token limits).

The agent is not producing the expected result due to the limit constraint, The output will be captured in 'AI Enhanced Draft' field where we observe only partial knowledge article has been enriched.

 

 

Note: the input fomat is HTML and it may contain images as well 

 

1 REPLY 1

rpriyadarshy
Tera Guru

@vinodk830951845  

 

LLM has a Maximum Token Limit. It Seems Its exceeding that Limit resulting in Truncation.

 

You Can refer few KBs of more details- KB2038552, KB2622143

 

You Can use Chunking Strategy for your use case.

 

Regards

RP