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3 weeks ago
Is anyone that's using Now Assist in VA been able to add the agent to external websites?
I've followed the process on Configuring the portable Virtual Agent chat widget with success, but this seems to only apply to the legacy Virtual Agent, not the Now Assist agent. I'm not finding any docs or configuration that's apparent in calling a Now Assist agent from an external website.
Solved! Go to Solution.

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3 weeks ago
This feature is not yet supported. It is currently on our roadmap (Safe Harbor applies.)
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3 weeks ago
I think need to Raise a Case with Hi Portal. May be not now but on RoadMap.
Regards
RP

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3 weeks ago
This feature is not yet supported. It is currently on our roadmap (Safe Harbor applies.)
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3 weeks ago
Hi @JJ14 ,
So far this feature is not available in ServiceNow for Now Assist VA, hence no documentation for the same.
Please mark helpful and correct answer if it's worthy for you.
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Wednesday
I once made available the Servicenow VA in an external Cahtbot and it all came to cross domain permissions. Let me know if you want more details.