Embedding Now Assist in VA on External Webiste

[JJ14]

Is anyone that's using Now Assist in VA been able to add the agent to external websites?

I've followed the process on Configuring the portable Virtual Agent chat widget with success, but this seems to only apply to the legacy Virtual Agent, not the Now Assist agent. I'm not finding any docs or configuration that's apparent in calling a Now Assist agent from an external website.

[rpriyadarshy]

I think need to Raise a Case with Hi Portal. May be not now but on RoadMap.

Regards

RP

[Victor Chen · Accepted solution]

This feature is not yet supported. It is currently on our roadmap (Safe Harbor applies.)

[abirakundu23]

Hi @JJ14 ,
So far this feature is not available in ServiceNow for  Now Assist VA, hence no documentation for the same.


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