Embedding Now Assist in VA on External Webiste

JJ14
Tera Contributor

Is anyone that's using Now Assist in VA been able to add the agent to external websites?

I've followed the process on Configuring the portable Virtual Agent chat widget with success, but this seems to only apply to the legacy Virtual Agent, not the Now Assist agent. I'm not finding any docs or configuration that's apparent in calling a Now Assist agent from an external website.

1 ACCEPTED SOLUTION

Victor Chen
ServiceNow Employee
ServiceNow Employee

This feature is not yet supported. It is currently on our roadmap (Safe Harbor applies.)

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3 REPLIES 3

rpriyadarshy
Mega Guru

I think need to Raise a Case with Hi Portal. May be not now but on RoadMap.

 

Regards

RP

Victor Chen
ServiceNow Employee
ServiceNow Employee

This feature is not yet supported. It is currently on our roadmap (Safe Harbor applies.)

abirakundu23
Mega Sage

Hi @JJ14 ,
So far this feature is not available in ServiceNow for  Now Assist VA, hence no documentation for the same.


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