'employee_relocation' is not a unique HR Service value

ChunjiJ
Tera Contributor

I have a question about the ServiceNow HRSD HR Catalog that I'd like to consult.

For practice, I created a new catalog item in the HR catalog, but after clicking submit, it showed the warning in the image. Could you please advise on how to resolve this warning? Thank you.

ChunjiJ_0-1756711899171.png

 

2 ACCEPTED SOLUTIONS

Shashank_Jain
Kilo Sage

@ChunjiJ ,

 

There is definitely a business rule working on , Go to business rule list view and in the script search the following error, You will get to know.

 

Hope it helps!

 

If this works, please mark it as helpful/accepted — it keeps me motivated and helps others find solutions.
Shashank Jain – Software Engineer | Turning issues into insights

View solution in original post

Ankur Bawiskar
Tera Patron
Tera Patron

@ChunjiJ 

it clearly says you are trying to create a duplicate HR Service.

Check the table for HR Services.

If my response helped please mark it correct and close the thread so that it benefits future readers.

 

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

3 REPLIES 3

Shashank_Jain
Kilo Sage

@ChunjiJ ,

 

There is definitely a business rule working on , Go to business rule list view and in the script search the following error, You will get to know.

 

Hope it helps!

 

If this works, please mark it as helpful/accepted — it keeps me motivated and helps others find solutions.
Shashank Jain – Software Engineer | Turning issues into insights

Thank you very much. I followed your method to check the business rules, which solved my problem. I appreciate your quick response. 😊

Ankur Bawiskar
Tera Patron
Tera Patron

@ChunjiJ 

it clearly says you are trying to create a duplicate HR Service.

Check the table for HR Services.

If my response helped please mark it correct and close the thread so that it benefits future readers.

 

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader