how are Tags indexed by NowAssist search?

hopenesmith
Tera Contributor

hi,  according to the "Relevancy Cheat sheet", tags as well as Meta are indexed and should be able to be used to improve our search results/AI answers.

 

I'm unable to find any documentation on how to use tags for this.  By default tags are only visible to their creator, so how do they need to be shared (or what do we need to do with them)  in order for the search to detect and use them?

1 REPLY 1

Rahul Priyadars
Giga Sage
Giga Sage

I am not sure if this helps - I see an OLD KB on Support Portal

 

Enable facet with tags on AI Search for knowledge table-KB1121738

Enable facet with tags on AI Search for knowledge table - Support and Troubleshooting (servicenow.co...

Regards

RP