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How NowAssist is consumed and where I can see it ?

jay97
Tera Contributor

Hello Team, 

 

I came across an article that included a table showing different Now Assist consumption levels for each skill. My question is: where can I view this consumption data? and what does it mean? 

Ex. here I could see that 25 assit , how it is calculated ? 

 

jay97_0-1760968306504.png

Here 2500 now asssit consumption

jay97_3-1760968641516.png

 

here 1 now assist get consumed ? what does it mean ? 

jay97_4-1760968695835.png

 

 

 

2 REPLIES 2

GlideFather
Tera Patron

Hi @jay97,

 

good question, check this:

Assist & Token - How Assist and tokens define your Now Assist licensing

 

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rpriyadarshy
Giga Guru

Hi Jay

As per your queries - Please first go thru the Documentations of Now Assist.

 

https://www.servicenow.com/community/now-assist-articles/now-assist-faqs/ta-p/2685122

 

Comprehensive Resource List for Now Assist Impleme... - ServiceNow Community

 

Here 1 now assist get consumed ? what does it mean ? ----> It MEANS when you use that SKILL 1 Assist/Token will be Consumed .

 

here I could see that 25 assit , how it is calculated ? ---> Its SERVICENOW INTERNAL.

 

 

where can I view this consumption data--->  Try these Tables 

 

sys_gen_ai_log_metadata
sys_gen_ai_usage_log

 

A Sample data for your reference 

 

 

rpriyadarshy_1-1761107995063.png

 

 

Regards

RP