Issue in agents testing in AI agent Studio

adhirshtajanani
Tera Contributor

Hi,

I am getting this error for all the OOB agents and use case testing in AI Agent Studio "Sorry, there was a problem on my side trying to complete this request. Try asking again later."

 

This happens for both custom and all OOB agents testing. Need some assistance on this.

 

adhirshtajanani_1-1742909133672.png

 

 

Thanks!

24 REPLIES 24

Hi @RavishankarN 

 

Could you please try to repair the plugin once and give a sn_aia_admin role and check.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

Hi @RavishankarN @you are right , this happened after I upgraded to Yokohama patch 1 only . I raised a case with support 

Regards,
PaulSylo

Hi @PaulP3642197040 , Yes, I've raised a case. Is your case is resolved? What was the solution proposed? Can you please share it with us? It will be very helpful 🙂

HI @RavishankarN - They asked me to check the plugins and asked to check the logs and your configurations. but no update or progress

Regards,
PaulSylo

Hi @PaulP3642197040 , the same happening here. No proper support or response.

Regards,

Ravi