Issue in agents testing in AI agent Studio

adhirshtajanani · ‎03-25-2025

Hi,

I am getting this error for all the OOB agents and use case testing in AI Agent Studio "Sorry, there was a problem on my side trying to complete this request. Try asking again later."

This happens for both custom and all OOB agents testing. Need some assistance on this.

Thanks!

Dr Atul G- LNG · ‎04-01-2025

Hi @RavishankarN

Could you please try to repair the plugin once and give a sn_aia_admin role and check.

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PaulSylo · ‎04-06-2025

Hi @RavishankarN @you are right , this happened after I upgraded to Yokohama patch 1 only . I raised a case with support

Regards,
PaulSylo

Kindly mark "helpful", if this helps, or Mark as "Accepted " if it solves your issues !

RavishankarN · ‎04-06-2025

Hi @PaulSylo , Yes, I've raised a case. Is your case is resolved? What was the solution proposed? Can you please share it with us? It will be very helpful 🙂

PaulSylo · ‎04-07-2025

HI @RavishankarN - They asked me to check the plugins and asked to check the logs and your configurations. but no update or progress

Regards,
PaulSylo

Kindly mark "helpful", if this helps, or Mark as "Accepted " if it solves your issues !

RavishankarN · ‎04-07-2025

Hi @PaulSylo , the same happening here. No proper support or response.

Regards,

Ravi