Issue when using NowAssist Panel

[Rizwan Shaikh]

Hi All,

I have been facing an issue when using NowAssist Panel. It returns error as in screenshot below. 

I have checked the the Gen AI Log Metadata table I can see the following error

The point is I have not configured Azure OpenAI Provider because the intention is just to use NowLLM. Not sure  why that capability is pointing to AzureOpen AI .

Also, the capability falls under "NowAssist in AI search" application. So I have  repaired the "NowAssist in AI Search" plugin but it didn't fixed the issue.

Can anyone please assist?

Thanks! 

[Rizwan Shaikh]

@anubhavkapoor76 please advise

[Arturo4]

think it's time to open a HI case for this.

[anubhavkapoor76]

@Rizwan Shaikh - Sorry have been out on PTO.

Please try to repair the plugin "Now Assist Skill Discovery and Execution" 

Please close the thread once the solution works!

[Rizwan Shaikh · Accepted solution]

Thanks @anubhavkapoor76 for your response.
We created a Hi Case and they fixed it by repairing the plugin "sn_azure_openai".