Find your people. Pick a challenge. Ship something real. The CreatorCon Hackathon is coming to the Community Pavilion for one epic night. Every skill level, every role welcome. Join us on May 5th and learn more here.

Knowledge center

Juhi Chawla2
Tera Contributor

‎02-17-2026 01:33 AM

Hi All, 

 

I am not getting the source as "incident" in the articles . It says "No record found" . Can anyone help me to add the source here as incident .

JuhiChawla2_0-1771320765126.png

 

0 Helpfuls
  • 232 Views
1 REPLY 1

SohamTipnis
Mega Sage

‎02-17-2026 01:36 AM

Hi @Juhi Chawla2 ,

 

Try to search as "Incident" rather than "incident number"; the record may not be available.

You can refer to the article below:

 

https://www.servicenow.com/docs/r/servicenow-platform/knowledge-center.html

 

If you find my answer useful, please mark it as Helpful and Correct ‌😊


Regards,
Soham Tipnis
ServiceNow Developer ||  Technical Consultant
LinkedIn: www.linkedin.com/in/sohamtipnis10

0 Helpfuls