Knowledge center

Juhi Chawla2
Tera Contributor

2 hours ago

Hi All, 

 

I am not getting the source as "incident" in the articles . It says "No record found" . Can anyone help me to add the source here as incident .

JuhiChawla2_0-1771320765126.png

 

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SohamTipnis
Tera Guru

2 hours ago

Hi @Juhi Chawla2 ,

 

Try to search as "Incident" rather than "incident number"; the record may not be available.

You can refer to the article below:

 

https://www.servicenow.com/docs/r/servicenow-platform/knowledge-center.html

 

If you find my answer useful, please mark it as Helpful and Correct ‌😊


Regards,
Soham Tipnis
ServiceNow Developer ||  Technical Consultant
LinkedIn: www.linkedin.com/in/sohamtipnis10

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