Not able to access subflow output in subflow tool of AI agent

anidhya_gupta
Tera Contributor

‎05-08-2025 04:43 AM

I was making a AI agents and one of the tool of AI agent is subflow. I am facing an issue in this tool. The subflow has inputs as well as Ouputs. I am able to put the values in the input but i also need the output of this subflow to be used in some other tool. But I am getting this error "Unexpected error in tool execution."

0 Helpfuls
  • 300 Views
1 REPLY 1

Chris McDevitt
ServiceNow Employee
ServiceNow Employee

‎05-08-2025 07:29 AM

Hi,

  • Verify your subflow is working.
  • Verify your subflow has been published.
  • Verify that your subflow's, Application, Accessible from, and Run As (and Role) make sense for the context in which you are running this AI Agent in.
  • Ensure you are on the latest version.
  • I built a quick subflow and then an AI Agent and added the tool successfully. 
0 Helpfuls