NOW ASSIST AI SEARCH LICENSING

MattiaD97748969
Tera Contributor

2 hours ago

Hi,
could you please confirm whether enabling and using Now Assist in AI Search consumes Assists (the consumption units used by Now Assist features), or if this specific AI Search capability does not consume any Assists?
Thank you.

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Dr Atul G- LNG
Tera Patron

2 hours ago

Hi @MattiaD97748969 

 

https://www.servicenow.com/community/now-assist-articles/now-assist-in-ai-search-faq/ta-p/2686538

 

  1. What are the Licensing & Packaging dependencies?
    • Now Assist for CSM, ITSM, HRSD, or other Pro Plus or Enterprise Plus packages
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