Now Assist in AI search

[Ramkumar Thanga]

Hi, 

Is there a way to retrieve search transactions in Now Assist AI Search within ServiceNow? For example, the search phrase used, the corresponding Genius result, the user who performed the search, timestamps, and so on.

Thanks!

Ramkumar

#NowAssist #AISearch #GeniusResults

[Bhuvan]

@Ramkumar Thanga 

Check if below knowledge articles help,

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2261115

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0789983

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan