ServiceNow Virtual Agent set up and API usage prerequisites

[SamratD]

Hi everyone,

I’m facing difficulties while trying to set up VA Agents for my ServiceNow developer account.

Is there any step-by-step guidance available for this setup?

Our ultimate goal is to be able to invoke the VA APIs successfully. Any help or resources would be greatly appreciated!

Thanks in advance!

SD

[PaulSylo]

Hi @SamratD 

I understand you want to setup VA in your instance. but if it is PDI, you may get minimal option to setup or very basic plugins. however, go through his link for how configure this VA - https://www.servicenow.com/docs/bundle/washingtondc-servicenow-platform/page/administer/virtual-agen...