Table data reading via AI agent

[PrateekM7069859]

Can anyone suggest or used to refer the data records from table ?

I want to build the AI agent which should read from problem and some other core table and take some action.

[rpriyadarshy]

Hi Prateek

AI Agent uses tools to do the actual Ground level Activities. 

User case----1:M----> Agents----1:M---> Tools

Inside tool you can use Script or Flow to fetch records from Any table Inside ServiceNow Platform.

(1) Get Problem Details in AI AGENT --> TOOLS

Here is the example of Flow Action.

Inside Flow action Script is written for same

On Similar notes you can try to fetch data. Another example 

Get Incident Details 

Hope This help and i understood the issue.

Regards

RP