Using Generative Ai in the PDI
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10-10-2024 04:19 AM
Hi, I just want to use the Gen Ai serviceNow model inside the PDI,
I have a task to use it, but all the recourse requires installing the plugins, and that leads to this link (https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1646408)
and when I click on the employee article (https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1646408) I couldn't find the Now Assist Admin module and the Now Assist Admin Console plugin is installed, and I don't know the problem
the task is to automate some form input for the user in multiple forms,
and how to make it specific to our app scope
thanks

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10-10-2024 05:13 AM
@kerolos samir Not sure about employee instances as I never had one. I recommend you to check with your ServiceNow colleagues to see if the Gen AI is enabled on employee instances.
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10-10-2024 05:14 AM
Thanks @Sandeep Rajput