Using Generative Ai in the PDI

kerolos samir
ServiceNow Employee
ServiceNow Employee

Hi, I just want to use the Gen Ai serviceNow model inside the PDI, 
I have a task to use it, but all the recourse requires installing the plugins, and that leads to this link (https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1646408
and when I click on the employee article (https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1646408)  I couldn't find the Now Assist Admin module and the Now Assist Admin Console plugin is installed, and I don't know the problem 

the task is to automate some form input for the user in multiple forms, 

and how to make it specific to our app scope 

thanks 

11 REPLIES 11

@kerolos samir Not sure about employee instances as I never had one. I recommend you to check with your ServiceNow colleagues to see if the Gen AI is enabled on employee instances. 

Thanks @Sandeep Rajput