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what will captur in update sets

VenkataRamN
Tera Contributor
 
7 REPLIES 7

Dr Atul G- LNG
Tera Patron

https://www.servicenow.com/community/developer-blog/what-gets-captured-in-update-sets/ba-p/2280698

https://www.servicenow.com/community/developer-forum/what-is-captured-in-an-update-set/m-p/1360476/p...

 

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yashkamde
Kilo Sage

Hello @VenkataRamN ,


To check what will be captured in update set,

  • Navigate to the sys_dictionary table.
  • Personalize the list to include the Attributes column.
  • Filter on Attributes is update_synch=true

When executed, this action reveals tables depending on the platform version that carry the "update_synch=true" attribute. Any table not included in this list will not have its updates properly captured in sys_update_xml or reflected in the corresponding Update Set.

Refer this for more detail :

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0535262 

 

If my response helped mark as helpful and accept the solution.

YashwanthV18760
Giga Guru

Hi @VenkataRamN 

Update sets in ServiceNow capture configuration changes, not data. Specifically, they include:

  • Business rules, client scripts, UI policies/actions, script includes, ACLs, data policies
  • Dictionary entries, form/layout changes, sys_properties, app module menu configuration
  • Workflow Studio content scoped within your app
  • Service catalog item definitions and related configuration data (like variables and variable choices)
  • Customizations to application tables, fields, and records where the table has an update_synch attribute or a special handler (e.g., workflows, form sections, lists, related lists, choice lists, system dictionary entries, field labels)


Update sets do not capture:

  • Data records (e.g., Incidents, CMDB records, Tasks, order requests)
  • Users, groups, roles
  • Attachments, images, some binary assets
  • MID Server configs, external integrations' runtime states
  • Some store-installed app content managed by App Repo or plugins
  • Plugin activation, transfer of tables not tracked in update sets, or creation of database indexes