what will captur in update sets
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3 hours ago
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3 hours ago
https://www.servicenow.com/community/developer-blog/what-gets-captured-in-update-sets/ba-p/2280698
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2 hours ago
Hello @VenkataRamN ,
To check what will be captured in update set,
- Navigate to the sys_dictionary table.
- Personalize the list to include the Attributes column.
- Filter on Attributes is update_synch=true.
When executed, this action reveals tables depending on the platform version that carry the "update_synch=true" attribute. Any table not included in this list will not have its updates properly captured in sys_update_xml or reflected in the corresponding Update Set.
Refer this for more detail :
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0535262
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2 hours ago
Hi @VenkataRamN
Update sets in ServiceNow capture configuration changes, not data. Specifically, they include:
- Business rules, client scripts, UI policies/actions, script includes, ACLs, data policies
- Dictionary entries, form/layout changes, sys_properties, app module menu configuration
- Workflow Studio content scoped within your app
- Service catalog item definitions and related configuration data (like variables and variable choices)
- Customizations to application tables, fields, and records where the table has an update_synch attribute or a special handler (e.g., workflows, form sections, lists, related lists, choice lists, system dictionary entries, field labels)
Update sets do not capture:
- Data records (e.g., Incidents, CMDB records, Tasks, order requests)
- Users, groups, roles
- Attachments, images, some binary assets
- MID Server configs, external integrations' runtime states
- Some store-installed app content managed by App Repo or plugins
- Plugin activation, transfer of tables not tracked in update sets, or creation of database indexes

