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03-04-2019 08:26 AM
Hi,
Did anyone faced challenges in transferring large attachment over SOAP? more than 10 MB.
I have a scripted SOAP API which is used to transfer request information and attachments outside ServiceNow.
For some requests attachments are more than 10MB and I am getting an exception in backend.
EXCEPTION: "String object has exceeded maximum permitted size of 33554432".
I have overcame default 5MB size issue also tried setting system properties mentioned in community and changing payload max lengths but no success.
Solved! Go to Solution.
03-19-2019 07:37 AM
Finally it is working, Checked with HI support.
We needed to update two properties and increase payload field size on ecc queue table.
glide.size.aware.max_size.org.mozilla.javascript.NativeString -> 83886080
glide.size.aware.max_size.java.lang.String - > 83886080
- Nilesh
03-04-2019 07:11 PM
Take a look at this blog.
http://www.john-james-andersen.com/blog/service-now/handling-large-soap-messages-in-service-now.html
03-08-2019 06:27 AM
Hi Prateek,
I am looking for outbound soap message limit issue. Did you faced any similar issue?
03-19-2019 07:37 AM
Finally it is working, Checked with HI support.
We needed to update two properties and increase payload field size on ecc queue table.
glide.size.aware.max_size.org.mozilla.javascript.NativeString -> 83886080
glide.size.aware.max_size.java.lang.String - > 83886080
- Nilesh
03-19-2019 07:57 AM
Glad you got it resolved. 🙂