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‎01-28-2016 09:35 AM
Is there a way to limit the searchers to just a specific knowledge base instead of all knowledge bases?
Solved! Go to Solution.
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‎02-04-2016 11:17 AM
Support provided the answer!
- Determine the encoded query for knowledge base they want to use as the filter. (for example, kb_knowledge_base=ff63da309390120039375562967ffbec)
- Navigate to the Contextual Search > Search Contexts module, and select the Search Context you want to modify.
- On the Search Context Resource Configuration tab, they need to select the Resource Configuration they want to modify.
- On the Search Resource Context Properties tab, select the Resource Context property to modify. It should be a Condition Resource Context Property.
- On the Resource Context Property, you fill in the Value field with an encoded query to restrict the knowledge base to the desired knowledge base.

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‎02-01-2016 11:03 AM
Hi,
Since no one has replied yet, I went ahead and opened an incident (INT2797128) for you.
thanks,
Lawrence
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‎02-04-2016 11:17 AM
Support provided the answer!
- Determine the encoded query for knowledge base they want to use as the filter. (for example, kb_knowledge_base=ff63da309390120039375562967ffbec)
- Navigate to the Contextual Search > Search Contexts module, and select the Search Context you want to modify.
- On the Search Context Resource Configuration tab, they need to select the Resource Configuration they want to modify.
- On the Search Resource Context Properties tab, select the Resource Context property to modify. It should be a Condition Resource Context Property.
- On the Resource Context Property, you fill in the Value field with an encoded query to restrict the knowledge base to the desired knowledge base.

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‎10-09-2019 05:36 PM
This helped. Thank you
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‎02-06-2020 10:50 PM
Hi,
Its not reflecting in the front end. Still its routing it to old knowledge abse only. Please help me to fix this defect.