Modify Widget Body HTML template

jarleaase
Kilo Contributor

Hi!

I need to change(translate) the 'Estimated completion' title text but it is not possible to modify anything in the Body HTML template.

Then I cloned the widget and was able to modify the text.

But then in the Service Portal Page Designer I was not able to replace the Request Fields widget with my new cloned widget.

This a scoped application so I suppose it has got something to do with that.

Any workarounds?

Please adwice.

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1 ACCEPTED SOLUTION

lSurya 24
Giga Guru

Hello Jarle,



I understand that you need the widget in your application scope. Go to the out of box widget and change to your required application scope and clone the required widget. Now you can able to replace the widget in the Service portal by performing changes in the required application scope.




Mark this helpful/correct depending upon the impact.



Thanks,


Surya Amara


View solution in original post

4 REPLIES 4

lSurya 24
Giga Guru

Hello Jarle,



I understand that you need the widget in your application scope. Go to the out of box widget and change to your required application scope and clone the required widget. Now you can able to replace the widget in the Service portal by performing changes in the required application scope.




Mark this helpful/correct depending upon the impact.



Thanks,


Surya Amara


Hello Jarle,



I hope your query was solved. Can you mark the question correct, so it would be easy for future reference for similar questions.



Thanks,


Surya Amara


It worked.


Thanks.


Hello Jarle,



If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.



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Thanks,


Surya Amara