Enable AI to use Meta Search
Hello, Does anyone know how I can enable AI Search to use Meta Search? I have set the attribute to map_to on the meta field in the index source for catalog item, but it seems to not be working.Appreciate all the help
Forum Posts
AI Search - Autocomplete Suggestions - no results from other users queries
Hello all, I am configuring AI search for our clients portal on the San Diego version. My issue is with the Autocomplete suggestions, which seem to not consider other peoples searches at all, only the current user. In my search application configur...
addInfoMessage disappears in few seconds on the portal
Hello Community, I hope everyone is doing good. Requirement: We are using a custom app where we have to display a message on the portal form.Approach: We have created a BR and have used addInfoMessage to display the message.Result: Message is display...
Resolved! Cannot edit role name as System Administrator (Developer instance)
Hi everyone, Im trying to follow some tutorial steps through Now Learning and it seems Im not able to change the role name, even logged as System Administrator. I'm using a developer instance, am I doing something wrong?
Enabling the SSO authentication instead of login page
Hi Team , I have requirement where i have to enable SSO authentication instead of Login page via a Notification button that is sent to external contact. When the external user click on that button it redirect to login page but as per the requirement ...
Resolved! Run business rule in Transform Map is false but business rules run
Good day everybody,We have an integration for Change Request table that inserts manually the Import set row from Scripted REST API and the mode is synchronous. On both update and insert Transform maps that we use for the Change request table the 'Run...
'Undefined' error with angular service in service portal
I have created an angular service but while calling this on widget client script I am getting undefined error, however if i execute this code in client script only without using service it is working fine Angular service :- function asyncdetail() {t...
What if a reference field shows sys_id instead of records?
I have a reference field in a catalog form. The reference field look upon a table (custom table). The look up lists sys_id instead of records from the custom table. Any reason?
prevent duplicates in request item variables(flow designer)
First step: My trigger is the service catalog Action: Get catalog variablesThird step: A for each flow logic to retrieve my multi row variables.The scenarios is that i don't want duplicate records in a specific tables where the variables are. So i cr...
UX Page calendar component is not working when code moving from Xanadu to Vancouver
Hi All, We have configured the UX page with Calendar Component using UI Builder and deployed. Working in Xanadu.Due to Major Version upgrade from Vancouver to Xanadu. We have to deploy in Vancouver version which was modified in Xanadu. So it's stoppe...
On dashboard get selected value of an interactive filter using JS to use in a report condition
I'm trying to provide a solution to the following. "Jane Doe manages 60 itil workers and wants a dynamic dashboard that she can use to select any one of the 60 workers and view the reports on that dashboard geared to the user she's evaluating. Rece...
Flow error: Could not retrieve snapshot for the test
Hi guys, I don't usually ask stuff here and rather try to figure them out by myself without bothering anyone else, but this time I can't seem to find a solution. I've been working on a Flow for a while. A few days ago I added new items (a custom acti...
Enable subcategories in SC Category page
Hello All, I have searched the community and the web and can't find a solution to this issue. People have posted similar but I haven't been able to find an answer... Question, would like to change the SC Category Page so that the portal shows the su...
Resolved! Parse a list of records in ServiceNow into a single Notification HTML
How can we parse a list of records into the Message HTML field that we see on the notification? Should we be using an email script for this? For example, the ask is to: a) Read the list of Active incidents, still unassigned this month. b) Parse a...
Resolved! Request button missing
Hi I'm new to ServiceNow and I'm trying to build a catalog item. I did select all the required information in the portal settings, but I cant seems to view the request button on top on the required information in the portal. Here I attach my portal ...
