Need to Remove support language from ServiceNow

[Community Alums]

I got a requirement to remove/disable a support language(Russian) from both development and production instance.. There is a plugin for Russian translation(which is installed in all my instances). But we can not uninstall the plugin. And also I can't clone because all the instances have this language.. 

Help me!

Thanks in Advance!!

[Community Alums · Accepted solution]

Hi @Sreedurga Mani Guda ,

Can you go to choice table and filter for this column "preferred_language" and mark "Inactive= ture" for your desired option that you want to disable and it should work as I tried this in my personal instance and it worked fine. Please refer to the below screenshot for more details,

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[Community Alums]

Hi @Sandeep Dutta,

Thank you for responding, but in my instance inactive is already true for Russian language. This is not working as per my requirement. Is there any other solution for this..?

[Community Alums]

Can you share the screenshot here please where it shows as "Inactive".

[Community Alums]

Hi Sandeep,

I made a small mistake and now I corrected it. It is working fine..

Thank you your answer is correct!