Unable to access my navpage.do

[Gregory Hunt]

Hello, I'm unable to access my instance at https://dev82749.service-now.com/navpage.do as the page redirects to https://dev82749.service-now.com/now/appenginestudio/home.

How do I keep the instance on the navpage and prevent the redirect?

[sachin_namjoshi]

Did you try https://dev82749.service-now.com/login.do ?

Regards,

Sachin

[Gregory Hunt]

Yes, I tried that. It is still redirecting.

[Raghu Ram Y · Accepted solution]

Hi, 

Step 1: Login to "developer.servicenow.com" 

Step 2:  In the TOP Right click on your profile, then check what is the role having under "USER ROLE"..

I think you might having "APP Engine Creator role"

Step 3: if so, then click on "change user role" and select as "admin" then try to login..it works..

Attached screenshot for your reference...check.

[Gregory Hunt]

That was it. Thank you.