Platform Analytics Release Information

Release Highlights What's New in Tokyo - Data Visualizations What's New in Tokyo - Platform Analytics Performance Analytics Release Notes Dashboard Release Notes Platform Analytics Workspace Release N...

Reporting, Performance Analytics, & Platform Analytics Workspace Training

Platform Analytics Academy Future and Previous Sessions Now Learning Training Platform Analytics -> Beginner Platform Analytics (PA) Overview (2 hours) Platform Analytics (PA) Fundamentals (2 days) Pl...

Platform Analytics Academy - January 11th, 2023 - Which Visualization?

In this Platform Analytics Academy session we discussed Visualizations and which one should you use for your Use Case. There are many visualizations in Reporting, Performance Analytics Dashboard, and ...

Platform Analytics Academy - November 30th, 2022 - Dashboard Design Strategies

In this Platform Analytics Academy session, we talked through Dashboard Design Strategies and best practices. If you are a seasoned veteran or new to building out Dashboards in Performance Analytics i...

Platform Analytics Academy - November 16th, 2022 - Tuning Solutions for Performance Analytics

In this Platform Analytics Academy session we discussed Tuning Solutions in Performance Analytics. This was a round table discussion that talked through solutions at every level of the Performance Ana...

Platform Analytics Academy - November 2nd, 2022 - Management System for C-Suite at ServiceNow

In this Platform Analytics Academy session, we discussed options for our CEO Dashboard that offers Executive Leadership teams a three-pane view of operations, with the ability to zoom in and out, as n...

Platform Analytics Academy - October 19th, 2022 - CMDB Query Builder Queries & Reporting

In this Platform Analytics Academy session we discussed and demoed how to build queries in the CMDB Query Builder and then use this in Platform Analytics Workspace (Inline Dashboard). With the use of ...

Any tips or tricks for Housekeeping? - Platform Analytics Academy Pro Tips

In this quick video, Outbound Product Manager Thomas Davis talks through the question "Any Tips or Tricks for Housekeeping" as it relates to Performance Analytics. From duplicate entries, utilizing de...

How do I Build the Right Team? - Platform Analytics Academy Pro Tips

In this quick video, Outbound Product Manager Thomas Davis talks about "How do I Build the Right Team?" for Performance Analytics. Are you in the beginning stages of implementing Performance Analytics...

Now on Now: Using a CIO dashboard to run IT like a business

A successful IT evolution starts with data. By understanding current operations, CIOs can make smarter decisions about the future. ServiceNow uses its CIO Dashboard to understand trends and accelerate...

Now on Now: CEO Dashboard: A single-pane view into business performance

For a CEO, bringing a vision to life involves understanding business performance, identifying pain points, and optimizing corporate strengths. Learn how the CEO Dashboard--used by ServiceNow CEO Bill ...

What is KPI Composer? - Platform Analytics Academy Pro Tips

In this quick video, Outbound Product Manager Dan Kane discusses "What is KPI Composer". With KPI Composer, we can create a visual representation of the Design process, this helps us align metrics acr...

Is there a design strategy for PA/Reporting? - Platform Analytics Academy Pro Tips

In this quick video, Outbound Product Manager Tara Fischer asks and answers, "Is there a design strategy for PA/Reporting?" By determining the organizational business goals, executives are able to mak...

What's the Purpose of Performance Analytics (PA)? - Platform Analytics Academy Pro Tips

In this quick 5-minute video, Outbound Product Manager Dan Kane talks about "What is the Purpose of Performance Analytics". If you are just starting your journey in Performance Analytics or are a vete...