We’re excited to announce the launch of Data Snapshots in Platform
Analytics - a game-changer for deeper, more flexible analysis. This
capability removes the traditional two-breakdown limit of PA, ena...
Introducing Platform Analytics Migration Central Welcome to your
one-stop destination for everything related to ServiceNow Platform
Analytics migration. Whether you're just starting your journey or
re...
Subject: Important Update on Legacy Reporting and Analytics with
Australia Release Dear Valued Customers, We would like to address some
concerns and provide clarity regarding the upcoming upgrade to t...
We hosted an exciting deep dive into AI Data Explorer on November 12th,
2025, at noon Eastern. This session explored the latest AI-powered
document experience—an innovative tool that helped users coll...
We hosted an informative session on Wednesday, August 20, 2025, where we
introduced the new Dashboards and Indicators Libraries—consolidating
both commonly used and advanced elements for users with ad...
Navigate the Platform Analytics migration with confidence as we approach
the Australia release in May 2026. This session covers the strategic
value of upgrading, common migration issues (visualization...
Welcome to the Platform Analytics experience upgrade guide. This article
consolidates known migration issues, workarounds, and practical
solutions to help customers successfully transition to Platform...
Join us on March 4th, 2026, for a Platform Analytics Academy session
exploring the changes to Platform Analytics following your upgrade in
Australia. This session provides an opportunity to examine ho...
The Platform Analytics Academy on February 4th, 2026, explored
integrating ServiceNow Platform Analytics with Workflow Data Fabric and
zero-copy connectors. We demonstrated visualizing external data i...
Started 2026 strong! We joined on January 21st for our first Ask the
Experts session of the year. These popular sessions featured dynamic Q&A
with real-time problem-solving. Questions were answered fi...
On January 7th, 2026, we held a Platform Analytics Academy session on
building and deploying advanced analytics through technical dashboards
and workspace integration. Participants explored technical ...
Explore the highlights from our 2025 Platform Analytics Academy
sessions! This video provides a quick overview of each session to help
you discover the insights and capabilities that will elevate your...
We’re excited to announce the launch of Data Snapshots in Platform
Analytics - a game-changer for deeper, more flexible analysis. This
capability removes the traditional two-breakdown limit of PA, ena...
Predictive analytics is transforming the way organizations operate. By
leveraging data-driven insights, businesses can forecast trends,
identify risks early, automate decisions, and optimize operation...
On December 10th, 2025, we discussed the CxO Dashboards: Now & Next,
exploring how the dashboards had been completely rebuilt on Platform
Analytics Inline Dashboards for a more scalable, performant, a...
On October 1st, 2025, we were scheduled to have a session on the AI
Agent Dashboard; however, some unforeseen events prevented the Speaker
from joining the session. The AI Agent Dashboard session has ...
Continuing in our Performance Analytics series, we’re ending with Widget
and Dashboards. Widgets enable you to define visualizations for
indicator scores. Widgets are shown on dashboards. A Performanc...
Continuing in our Performance Analytics series, we’re now talking about
Indicators. An Indicator is a defined metric or key performance measure
that captures and tracks a specific value from your data...
Continuing in our Performance Analytics build, we’re now talking about
job collectors. A Performance Analytics Job Collector is the scheduled
process that collects and stores indicator data points for...