New Now on Now blog: How To Put The “I” In AI
In this new Forbes article, Rob Muro, a leader in the ServiceNow Digital Technology team, discusses the growing trend of organizations to become so enamored with AI technology that they miss the point of its implementation.
People.
Read how you can use AI technologies to turn a good experience into an exceptional one if you start in the right place, then measure its impact on people.
You can also hear Rob talk more about this topic, “Now on Now: How AI is bringing our 80% automated customer support vision to life” (SES1263) at the Knowledge Digital Experience, starting May 11.
