Platform Analytics Migration - What is migrated?

[dan_linton]

In another post it was outlined how to migrate to the platform analytics dashboard

https://www.servicenow.com/community/performance-analytics-blog/platform-analytics-migration-in-xana...

Some more technical questions remain. What is happening with old dashboards? What is being changed?

Once dashboards are migrated you have forked your dashboard and have 2 versions (Migrated Dashboard and the Core UI dashboard). Any editing moving forward should be done in the platform analytics version of the dashboards. The question still stands what is happening during this migration?

Simply answer:

• Dashboards are migrated to new tables.
  • pa_dashboards to par_dashboard
  • pa_tabs to  par_dashboard_tab
• Menu items are removed
  • Reports
  • Performance Analytics
• Menu item is added
  • Platform Analytics Administration
• Context menu items are pointed to Platform Analytics (right click on list view column header)
  • Pie Chart
  • Bar Chart

More involved answer: This starts with a system property com.glide.par.unified_analytics.enabled (https://docs.servicenow.com/bundle/xanadu-now-intelligence/page/use/dashboards/reference/dashboard-p...)

• When activating Platform Analytics through the Migration Center (Activate button) this property is set to true (com.glide.par.unified_analytics.enabled: true)
• By setting this to true several things happen
  • Application menus are updated
    • Reports – active is set to false hiding this menu
    • Performance Analytics – active is set to false hiding this menu
    • Platform Analytics Administration – active is set to true making this menu visible
  • Context Menu items are swapped
    • Bar Chart is swapped out for a Platform Analytics
      • Reporting “Bar Chart” active set to false
      • Platform Analytics “Bar Chart” active set to true
    • Pie Chart is swapped out for a Platform Analytics
      • Reporting “Pie Chart” active set to false
      • Platform Analytics “Pie Chart” active set to true
    • Setting this same property to false reverts all these above items back to the pre-migration
      • com.glide.par.unified_analytics.enabled: false

[KKrabbenhoft]

We are in the planning stages and this is very helpful. Is there any documentation that is provided for current users? 

[Joe56]

There is a lot of documentation. Start here: https://docs.servicenow.com/bundle/xanadu-now-intelligence/page/use/par-for-workspace/concept/data-m...

[1__Alexandrad]

Estou com problemas pra exportar os relatórios no platform analytics, poderia me ajudar?

[Community Alums]

Thanks, This is good info to look forward for migration activity

[KV_CTS]

Platform Analytics is a relatively new feature/application that was released with Washington release and when we upgraded from Vancouver to Xanadu (of course, we got it with the upgrade). 

A good starting point to read about Platform Analytics and how it differs from Performance analytics would be here:
https://www.servicenow.com/community/performance-analytics-blog/platform-analytics-enablement-toolki...

Key difference apart from the ones @dan_linton mentioned is that now both Reports and Performance Dashboard will be deactivated and instead we will see only Platform analytics and under Platform analytics, we have a module called Data visualizations which ServiceNow says brings it together.

So, if you are a dashboard user, then you will not notice anything significant but if you are a dashboard creator/administrator then the way these dashboards were created so far have significantly changed.

And of course, the UI has now changed from CoreUI to Next Experience UI.

Rollback: For some reason if you wish to do a rollback, then the safest way is goto sys_properties and set com.glide.par.unified_analytics.enabled = false and then goto "par_dashboard.LIST" and select all dashboards page by page, and use the rollback option via the actions menu on the table list view. ServiceNow has confirmed this is the best way to do a rollback (if needed so). Note: Not all dashboards once migrated can be rolled back to former state. I think ServiceNow calls these specific ones "technical dashboards" based on what I remember reading.

Similarly, if you wish to re-migrate these to Platform Analytics after rollback, then you can do the reverse which is to set com.glide.par.unified_analytics.enabled = true and then goto "pa_dashboards.LIST" and select all dashboards page by page, and use the migrate option via the actions menu on the table list view.

But to migrate first time, simply using Migration center provided by ServiceNow.

Please mark my reply as Helpful/Correct, if applicable. Thanks! Might take a second for you and will help me 🙂

[KV_CTS]

Thank you for your kind reactions/marking my help as helpful. Appreciate your time in doing so and going through my suggestion. Love being a part of such a helpful community.