This dashboard contains unsupported widgets and cannot be migrated to the next experience ui

mvenema · 3 weeks ago

I have a lot of dashboards in the core UI where the question mark appears with the message: 'this dashboard contains unsupported widgets and cannot be migrated to the next experience ui'. On my PDI there are also some out-of-the-box dashboards (pa_dashboards) which also have this question mark.

Is there any easy way to see which widget on the dashboard is not compatible?

What does this message say and how can I easily see which dashboards contain this question mark?
Does the question mark mean that the dashboard can't be migrated.

AndersBGS · 3 weeks ago

Hi @mvenema

Have you tried looking at this article: https://www.servicenow.com/community/performance-analytics-blog/platform-analytics-migration-in-xana...

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

mvenema · 3 weeks ago

Hi AndersBGS,

Thanks for your answer.

I've looked into the article and it is helpful, but still it doesn't give an answer on my question.
We've around 1300 dashboards and I can try to migrate them all or one by one and after the migrations see what is the difference, but that is a lot of work.

So I hoped there is a way to easily see which dashboards are impacted and what widget is causing the issue.

KB · 2 weeks ago

On the table, par_coreui_migration_bridge_dashboard, there is a migration logs column that lets you see specific issues. You can try migrating one dashboard and then check the migration logs field and potentially find the items that are causing issues.

mvenema · 2 weeks ago

Hi KB,

Thanks for your help.

Sounds good, but is still after the migration and not before as asked for. So, I'm happy with your answer, but I hoped somebody already had any experience with the shown message and question mark.

Kind Regards, Marcel