Error: Unable to Convert Multi-Level Pivot Report to PDF
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4 weeks ago
I created a multi-level pivot table report and scheduled it in a job, but it is not converting to PDF. Why?
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4 weeks ago
Hello @sajinsathu,
Please refer to the link below:
https://www.servicenow.com/community/developer-forum/multilevel-pivot-report-fails-to-export-as-pdf-...
If this is helpful, please click the thumbs-up button and accept this solution as the correct answer, referring to it in the future, as it will be beneficial to others.
Thanks & Regards,
Abbas Shaik
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4 weeks ago
It is a plugin issue. Go to System Definition -> Plugins and search for 'WebKit HTML to PDF' plugin and use the quick actions to repair the plugin.
More details in below knowledge article,
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0863701
Thanks,
Bhuvan
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4 weeks ago
what's your actual business requirement?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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4 weeks ago
I have created a multi-level pivot table report. In one instance, it is converting into PDF, but in the production instance, the same report cannot be converted into PDF.
showing error :
This error occurs only for the multi-level pivot table report; other types of reports are converting to PDF without any issues.