Hi, As i am analysing when Performance Analytics Premium plugin activates for IT Operations Management, does any impact on existing dashboards. And can i get doc's for what are changes happens when we install plugin com.snc.pa.premium.itom. ---> When...
We're trying to show how many approvals are still pending at the end of each month, that are more than 30 days old. The numbers here for average appear to be correct but when I change the time series to see the sum, the number is summing all the nu...
I would like to measure the time taken in each state of story record and make a report on that which includes Breakdowns.
Hi community,I'm new to Performance Analytics and not an expert in ServiceNow, but I'm eager to learn.My post here concerns a particular requirement.I need to measure the number of requested items initially assigned to a "X" group that have a task as...
Hi Everyone, I'm new to service now and exploring, Can we create new system/metric units like Hrs Mins,The goal is to find the difference between two datetime columns in Hrs and Mins For example:Begin: 26-Jan-24 20:25:00End: 27-Jan-24 07:00:00differe...
Hi Experts,I have been asked to create a report on incident table. which will show weekly metrices which includes the states like Draft, Closed and cancelled. There will another column called Completed which is sum of closed+ cancelled. Appreciate t...
Hi... IT Executive Dashboard not showing elements list in the dropdown.
Hi, I have created new Historical Job which ran from Sep 2023 till Mar 01, 2024. (Last 6 Months) It has collected the data for last 6 months. But when I select chart type = Pie Chart, it only shows data for last 1 month: However, if I select chart...
We have a breakdown as filter on a dashboard.. When we select multiple choices in the breakdown, dashboard doesn't show the data for all choices. It works when we select single element. We are using Time series widget. I tested this on formula and au...
Hi All, Can't we use the indicator to show information in pie chart? Pie chart Information is also shown for last 6 months. But, when I used the Indicator and used chart Type= Pie. It did not work. showed below error message: Can anyone please let ...
Records Count is Different when i used same filter in Automated indicator Than table Filter countFilter :- from the Indicator I am getting score as 16 (showing additional day).table filter score 14 .
Can the Analytics Hub be changed to default to show the records instead of having to click the button to show them?
I need to change dashboard titles as highlighted in below screenshot for example how I do that, also before I make any changes do I need to create an update set. Thanks
Hello community!, As i am working on Dynamic content block i need to give a clickable link which should redirect to Knowledge base in a portal. I am getting the below error. Not able to encounter the issue.
Hi all,I want to call script include or subflow via writing scripts in automated indicator script is it possible or not?
