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Monthly time card report help

I am trying to build a report for all monthly time sheets that are submitted so we can easily compare them to the monthly report that is sent to us by the contracting company we use. We just implemented the SPM module and are moving people into SN fo...

arohm by Tera Expert
  • 587 Views
  • 1 replies
  • 0 helpfuls

Resolved! Caching for improving performance

 We have a script in ACL that executes when user tries to access the records. This script basically checks whether he is part of a some security zone(custom). ServiceNow recently recommended us to cache this to user session as soon as he logs in inst...

Resolved! Can't create new PA indicator in PDI

Hello All, Any known workaround for creating a new Indicator in my PDI ? I got a message saying I couldn't because the PA application in my instance is "complimentary" I can create new indicator sources, just not indicators.

Lamimoyin by Tera Contributor
  • 793 Views
  • 3 replies
  • 2 helpfuls

Resolved! Performance Analytics tutorial needed

Hello All,I'm looking for a succinct tutorial on Performance Analytics essentials, perhaps a recording from from an Admin/Dev working in their PDI. I've already taken the PA Essentials course, and watched the introductory video from Platform Analytic...

Lamimoyin by Tera Contributor
  • 852 Views
  • 3 replies
  • 1 helpfuls

Resolved! Dashboard doest not display Data

Data is not displaying over dashboard after Historic JOb Run, but same dashboard display data over DEV and Sandbox environment, i am not sure what is the triggering point for the historic job , each indicator and their sources,have gone through and i...

ABC6 by Tera Contributor
  • 1014 Views
  • 8 replies
  • 0 helpfuls

Resolved! Dashboard access

I have a dashboard consisting of various reports, and when I add a user to the dashboard, they can't see the reports when they access it. However, if I grant the user access to each report individually, they can see the report's values and graphs wit...

Resolved! Why breakdowns are not created in Indicators?

Hi All, Greetings..!! I am using few Indicators for creating some Data Visualizations in 'Platform Analytics Workspace'.  Breakdown Requirement:Assignment GroupIncident TypeIncident Categoryetc. (according to requirement)Would you please help me with...