How to add this filters.

[Community Alums]

Hi folks,

How to add this filter on PA dashboard

[Brian Lancaster]

Its not a filter. It is a Performance Analytics widget of type Workbench.

[James Chun]

Hi @Community Alums,

You will have to modify the main indicators of the Workbench type Performance Analytics widget.

https://docs.servicenow.com/bundle/washingtondc-now-intelligence/page/use/performance-analytics/concept/c_MonitorWorkflowWorkbenchWidget.html

I highly recommend taking an on-demand course if you are not sure how to configure them.

https://nowlearning.servicenow.com/lxp/en/now-intelligence/performance-analytics-pa-widgets?id=learning_course_prev&course_id=8222d7834710b9d82a090dcbd36d43cf

Cheers

[Krushna R Birla]

Hi @Community Alums 

Refer these below steps to fulfil your requirement,

1. Navigate to All > Performance Anaytics > Widgets and click New.
   A new widget record appears.
2. Name the widget.
3. In the Type field, select Workbench.
4. Right-click the form header and select Save.
   The Main Widget Indicators related list appears.
5. Add a main indicator to the workbench widget.
   Main indicators appear on the top of the widget. The maximum number of indicators you can add is specified in com.snc.pa.widget.max_widget_indicators. The default maximum number of widget indicators is seven.
   1. Click New in the Main Widget Indicators related list.
   2. Select an Indicator.
   3. Set the Order to define where the indicator appears (from let to right).
   4. Fill in other fields, as appropriate.
   5. Right-click the form header and select Save.
      The Supporting Widget indicators list appears.

1. (Optional) Add supporting indicators.
   When you click a main indicator, its supporting indicators appear in the middle of the widget. You can add an unlimited number of supporting indicators.
   1. Click New in the Supporting Widget Indicatorsrelated list.
   2. Select an Indicator.
   3. Set the Order to define where indicator appears (from left to right).
   4. Fill in other fields, as appropriate.
      You can configure supporting indicators the same way as main indicators. See step 5 for configuration options.
   5. Click Submit to return to the Main Indicator record.
   6. Repeat step 6 until you have added all supporting indicators.
2. Click Updateto return to the widget record.
3. Repeat steps 5 - 7 until you have added all indicators.
4. (Optional) Select one of the main indicators as the Default indicator.
   This default indicator appears automatically when a user views the widget. If you do not specify a default indicator, the widget displays the main indicator with the lowest Order value first.
5. Click Update to save the widget.

This will definitely helps you to resolved your issue. Let me know in case you need to understand the flow or you can DM on LinkedIn.

If this solution resolves your query, kindly mark it as the accepted solution and give it a thumbs up.

Best Regards,
Krushna Birla

[Community Alums]

I've added breakdowns to the indicators but i'm unable to see them under breakdowns on dashboard.

similar to this