How to make a dashboard available for public users without login into servicenow instance?

MachikantiRaghu
Tera Contributor

‎10-08-2024 07:37 PM - edited ‎10-08-2024 07:38 PM

We can publish a report and make it available to all users and can see it without login, similarly can we do it for dashboard?

I have tried to create a dashboard and added role 'public', modified 'report_view' acl, its not working, still asking for login.

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Community Alums
Not applicable

‎10-08-2024 09:09 PM

Hi @MachikantiRaghu ,

Unfortunately NO,it is not possible to publish a dashboard in ServiceNow for a non-ServiceNow user to view directly. ServiceNow requires users to be authenticated to ensure data security and integrity. This means that in order to access any dashboards or data within ServiceNow, a user must have an account and the appropriate permissions.

 

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